Zeenat-e-Nisa is an online store dedicated to offering stylish, high-quality Women's handbags that blend elegance with practicality.

Yes, every product listed on our website is 100% new, carefully inspected, and packed before dispatch.

Browse our website, select your favorite bag, click “Add to Cart,” and proceed to checkout.

We accept Cash on Delivery (COD) and online payments, but for online payment, you have to contact us on WhatsApp, because right now we are not offering online payments on the website.

You can request an order change or cancellation before fulfilled/shipped by contacting our support team.

Yes! We deliver all across Pakistan.

Orders are usually delivered within 3–5 working days, depending on your location.

No, the standard shipping fee is just Rs 149.

We offer Free Shipping on orders above PKR 2,500 using the code “FreeShip2500” or for your first purchase using the code “FirstOrder”.

We accept returns within 48 hours of delivery after our team checks all necessary things for fraud, but if you submit the request before 48 hours of delivery, then you are eligible for a return.

Please contact our customer care team through our website or email us at zeenatenisa.official@gmail.com with your order details.

No, everything that is eligible for return due to an error can be returned, but this rule does not apply to any final sale or gift cards.

Enter your promo code at checkout in the “Discount Code” field before completing your payment.

Only one promo code can be used per order.

You can reach us through the Contact Us page on our website.

Our team is available Monday to Sunday, 9 AM – 9 PM.

We’re here to help! Reach out anytime at zeenatenisa.official@gmail.com or message us on WhatsApp, Instagram, or Facebook.